Studio Terms

These studio terms outline how Colton Creative works with clients and what you can expect. It’s not a formal contract, just a general guide to how we collaborate and the terms we’ll work together by.

1. Booking Projects

  • Projects are booked on a first-confirmed, first-scheduled basis.

  • A 50% non-refundable deposit is required to lock in your project start date.

  • The remaining 50% is due at project completion, before final files are released.

2. Communication & Timelines

  • We keep everything moving via email as it’s the best way to stay on track.

  • We ask for feedback within 3 business days of sending deliverables to keep things flowing smoothly.

  • If we don’t hear back for 14 days, your project may be placed on pause and a $250 restart fee may apply to rebook your spot.

3. Revisions

  • Each project includes up to 3 rounds of revisions per item.

  • Additional rounds or scope changes are billed at $125/hour, and always quoted before work begins.

4. Payments & Late Fees

  • Invoices are due within 7 days of issue.

  • A 2% late fee applies per month after the due date.

  • If payment is over 30 days late, work will be paused until payment is received.

5. Deliverables

  • Final files are provided once the project is complete and paid in full.

  • Editable/source files (like .AI or .PSD) aren’t included by default, but can be provided for an additional fee if needed.

6. Intellectual Property

  • You’ll receive a non-exclusive, non-transferable license to use your final designs for their intended purpose.

  • Designs can’t be resold, edited, or sublicensed without written permission.

  • You’re responsible for any trademark registrations.

7. Promotion

  • We love sharing client work! Unless you request otherwise, we may feature your project on our website, socials, or portfolio.

8. Cancellations

  • If you need to cancel, you’ll be charged for any work completed up to that point.

  • Deposits are non-refundable.

9. Rush Requests

  • If you need work turned around faster than our next available start date, a 30% rush fee applies (subject to availability).

10. Client Rewards

Leave a Review
If you’ve enjoyed working together, please feel free to leave a review! Not only does it mean the world, but you’ll also score a 15% discount on your next project (up to the value of $500). (Valid for one year).

Refer a Friend
If you refer a friend and they book a project, you’ll both receive $150 credit to use on future work with me. Just have them mention your name when they reach out. (Valid for one year).

11. Inactive Projects

If a project is paused for 60+ days with no updates or progress, it’ll be considered inactive and closed. To restart the project, a $250 restart fee will apply and the work will be rescheduled based on current availability.

If a project remains paused for 12 months or more, a new quote and contract will be required before work can continue, as timelines, availability, and scope may have changed.

We don’t guarantee storage of unused or unfinalised files after 12 months of inactivity.